Copier Repair Solutions

            Anyone who has ever had to work in an environment in which large numbers of copies are made every day is aware of how often the copier needs to be repaired.  Some large companies may actually have a copier repair person on hand during business hours, constantly keeping the copiers serviced and fixed.  For most businesses, the people who use the copiers the most learn how to make the simpler repairs because waiting for the repair person to come wastes a lot of time.  Removing paper jams is probably the most common problem that the people in an office setting learn how to handle on their own.  When the copier quits working, usually a problem light comes on to tell what type of situation needs to be corrected in order for the copier to work again.  At that point, the user begins to feverishly leaf through the booklet that comes with each copier to see if the fix is within his/her capabilities or the capabilities of anyone else in the office.  If an on-site fix is possible, it is done and the copier begins to hum again, turning out the multitude of copies without which today’s businesses could not function.  If an on-site fix is not possible, the copier repair person must be called.  After the phone call is made, the copier is put on the schedule of the repair person who maintains that particular type of copier.  If the business has more than one copier, the copies will continue to be made, although with longer lines at the copy machine and longer wait times for routine business that needs copies to be transacted.

Regular maintenance will increase, perhaps even double the life of each copier, and greatly decrease the time that the copier is down for repairs. Many copier repair services guarantee fast response time, sometimes same day service. Often, if there is only one copier on the premises, the copier repair business will loan a copier to keep the business running while the unit that needs to be fixed is getting repaired.

If a business has ‘out of warranty’ copiers, some of the things that can go wrong with them that the on-site amateurs may not be able to fix, are the printed circuit boards, the drum units, the roller assemblies, the pick up trays, the duplexing units, the stapler, the stackers and the collation units. If the copier is ‘out of warranty’, it probably means that the printed circuit boards are no longer available as a plug-in repair, so the copier repair person will need to be able to use a voltmeter to find the break in the circuits or the particular part that has failed. Sometimes a capacitor, resister, transformer, etc is burned out and can be removed and replaced. Sometimes a hairline crack in one of the circuits must be found and re-soldered. An expert copier repair person can do these things for much less cost than replacing the entire copier. The other parts of a copier require different types of expertise in order to repair them.